At some point, there's going to be a relative lack of things to talk about once the immigration thing is at an end. But while I'm in the mood, the next chapter; an object tale of speaking with the organ grinder, and not the monkey.
Given I got my passport request on Wednesday, I have to send my passport - among other things - to Los Angeles. Given the cock-up
here, I really didn't want to entrust Canada Post's regular, untrackable service with it on the way back. The instructions on the LA website were quite clear: a prepaid return shipping label on which the billing was noted as 'pre-paid' and not 'bill to account', 'bill to recipient' or an account number. UPS do such things, FedEx don't, their website said. And so return FedEx envelopes wouldn't be acceptable means of transit, and so they'd stick your passport back in the normal post. I didn't fancy that, so went off to my nearest* UPS store, to be met by a man who told me they couldn't issue a return label without using them for the outward trip, but was generally exuding an air of 'i can't be bothered'. My plan of sending it Expresspost (tracked, signed for) and then have the UPS label for the return wouldn't fly. I then tried two FedEx stores to see if LA was wrong and pre-paid labels were possible. The first was derelict, and the second said, "yes, you can issue pre-paid labels but you can't do it here, it has to be online". Home I go to set up an account.
The FedEx website wouldn't accept my credit card, and so twenty minutes on the phone to the call centre ensued. At that point, I set up the shipment for the outward trip, and then ran into a problem for the return. Back to the call centre; whereupon the woman on the end of the phone essentially lied to me in order to retain my business, assuring me that it was pre-paid and they could do such things. And lo, when I print the shipping label out, it still said bill to xxxx account, which was unacceptable to LA. It had to say pre-paid. LA would just bin the label and stick it in the regular post. Two voided shipments. I set up on the UPS website and effectively the same thing happened. Another voided shipment. So ended a stressful sort of a day; I thought that Wednesday had put paid to those sort of things.
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| And we're off! |
So today saw another trip to the same UPS shop. However, today I got the owner/franchisee, not the person I saw yesterday. I explained again what I wanted and his response was "yes, we can do that, but it's going to be cheaper than Canada Post to send it with us if you combine the charges, rather than them". BINGO; he had me at 'cheaper', so he had me fill in a form for the outward label while he did the return prepaid one. Half an hour later it was done. Two labels, two tracking numbers, job done. If the man yesterday had been as helpful, there'd have been a much less aggravating sort of day. Remember: go to the top!
* nearest is a relative term here